Wi-Fi

TABLE OF CONTENTS

• Wi-Fi Bands 
  • 5GHz Wi-Fi band  
  • 2.4GHz Wi-Fi band
• Conducting a Speed Test  

Wi-Fi Bands 

Dual-band Wi-Fi routers, like the Gateway included with your Connexion service, broadcast two distinct Wi-Fi bands simultaneously. Please note that while your Connexion service is 1000Mbps or higher, most devices cannot achieve that speed while using a Wi-Fi connection.

5GHz Wi-Fi band  

This is a powerful signal that can produce high-speed wireless connections.  Devices manufactured after 2012 will generally connect to this Wi-Fi band, but this can vary depending on the device being used. A Gig capable device with a clear line of sight to the router should see speed test results between 100Mbps-650Mbps.

2.4GHz Wi-Fi band

A 2.4GHz Wi-Fi connection is slower than a 5GHz connection, but it has greater range and can penetrate walls more effectively.  Older devices, Internet of Things (IoT), or wireless printers are often 2.4GHz exclusive. Please check the product specifications to verify. A device with a clear line of sight to the router can expect to see speed test results ranging from 20-100Mbps.

Conducting a Speed Test  

Follow these instructions to conduct a speed test with the most accurate results. 

Wi-Fi Speed Test 

1. Connect to your Connexion Wi-Fi network (check device settings to determine 2.4 or 5GHz band) 
2. If using a computer, download the speed test desktop app here; download the "Speedtest by Ookla" app from the Google Play Store or Apple App Store if testing by phone. (Using the speedtest.net web browser test or using a different testing service will produce less accurate speed test results.)
3. Stand with a clear line of sight to the router while performing the test for best results. Ensure the speed test server says Fort Collins Connexion. 
4. Press the "GO" button to begin the test

Most devices are incapable of reaching Gigabit speeds using a Wi-Fi connection.  If you are attempting to test the full 1Gbps+ speed of your Connexion service, please conduct a wired speed test.